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To users of x64 PCL 5/6 drivers

To avoid a newly discovered page counting issue, please update your x64 PCL5/6 drivers to the latest versions. This can be done by downloading the drivers from the driver download page. If you are participating in the Meter Click service contract, please contact your service representative or original point of purchase for further assistance.

What is the issue?

An extra blank page is added to the end of duplex jobs with an odd number of pages. This blank page is counted in the printer page counter. If a Watermark is applied to the job, it will be printed on the added blank page.



Does this problem affect me?


Affected drivers
ModelPDLOSVersionLanguage
SP 9100DNPCL5c/6Windows® XP x64, Win2003 x641.0.0.0English
SP 8100DNPCL5c/6Windows® XP x64, Win2003 x641.0.0.0English
SP C410DN/SP C411DNPCL5c/6Windows® XP x64, Win2003 x641.0.0.0English



Checking your driver version

The version of the driver is shown in the "About" window.
To access the "About" window, open the driver's "Properties" and click the "About" button in "Printing Preferences".